TERMS & CONDITIONS
Overview
This platform operates with intention and precision. By placing an order, you enter into agreement with the following terms.
Final Sale
All purchases are final.
We do not offer returns, exchanges, or refunds. Once an order is placed, it is considered complete and cannot be altered or reversed after order is complete.
Product Consideration
Each piece is presented with detailed specifications to ensure clarity prior to purchase.
We require all customers to review:
- Size charts
- Product descriptions
- Fit and material details
before completing an order.
Sizing
Fit is intentional and may vary by design. All measurements are provided as a guide.
It is the responsibility of the customer to select the correct size. Orders will not be eligible for return or exchange due to sizing.
Order Integrity
All order details must be verified prior to checkout.
This includes size, product selection, and shipping information. Once submitted, orders may only be modified prior to receiving your shipping confirmation.
Acceptance
Completion of purchase signifies full acceptance of these terms.
Contact
For inquiries: support@13thheaven.com